Guest experiences and reviews

We would like to share other guests’ feedback of Wens Chalets with you. We send our guests a survey after a stay in one of our catered chalets and ask them to write a review. These reviews are listed below. Of course you can also find reviews about Wens Chalets on Zoover and Tripadvisor.


Our stay was nothing short of amazing! The communication before was clear and concise and Ilse was always available to help out with anything we needed during our stay! Gaelle and Celine were great, they were welcoming, gave us some good tips on restaurants/bars in the town and every single dinner they made was a hit! They even went out of their way to make a cake for a birthday in our group, we can’t thank the team enough!

Grace - 20 February 2024


Gabriela and Max were awesome! Friendly, talkative, helpful and fun! Highly recommend both of them but Max should remember to take suncream when he goes skiing! :-)

Jon - 20 February 2024


We enjoyed our stay. The communal sitting area was quite small - it was great for us as we were the only group in the chalet but it would have been crowded if the chalet was full. Evidently the regular chef (Lucas) was away for almost the whole week, all credit to Gabriella and Max who still provided decent meals in his absence.

Ella - 20 February 2024


Gaelle and Selline were absolutely amazing. Such lovely girls and made us so welcome. Couldn’t fault the food at all and so accommodating. We were so lucky to have them as they really looked after us. The chalet was lovely and well stocked with it being so close to two lifts. Will definitely be back.

Lauren West - 19 February 2024


A fantastic week at Chalet Sonwend. Mixed family and friends in group. Chalet was clean and warm, a little dated but added to th Ed charm. Beds very comfortable. All staff were lovely and so helpful. Food was amazing. Plentiful and varied. Great drinks package and teenagers loved it. Easy to get to the slopes. Ski bus just outside but shuttle ran from hotel. It was great. Easy to get to the slopes. From here a competent skier can access so much and slopes at fieberbrunn great for beginners. The staff were brilliant. We loved the holiday.

Rebecca - 18 February 2024

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