Survey Wens Chalets



Unfortunately an end has come to your winter sport holiday…

We hope that we have met your expectations and that you have had a wonderful holiday! Please indicate whether there are any matters of which you think can contribute to any improvements of our service. We ask a couple of minutes of your time to fill out this evaluation form.


Name and Surname:*
Email address:
Chalet:
Period -
* Obligatorily  
   
Ranking: 0 Very bad (fully disagree) – 10 Excellent (fully agree)
   
Chalet  
   
Position of Chalet
Rooms
Bathroom
Living room
maintenance
I will rank this chalet with the following number:
   
Breakfast / Diner  
   
Breakfast
Diner
There was sufficient variety during breakfast/diner
Special diets and/ or children were taken into account
There was enough food
time and length of breakfast/diner was fine
   
Clean  
   
The chalet was clean upon arrival
The chalet was kept clean during our stay
   
Chalet staff  
   
The staff were warm and hospitable upon your arrival
De chaletstaf:  
  • Were very approachable
  • Were hospitable and flexible
  • Were professional
  • Had enough knowledge about the region, village etc.
  • Were clear in communication
  • Were representative
   
Office staff  
   
Service was good
I received sufficient information regarding the trip and the chalet
Our web page gave sufficient and correct information
   
Other  
     
How did you come to know Wens Chalets  
   
 
   
 
   
     

What was the composition of participants during the trip?
  Family  
  Friends, relatives  
  Friendly Family  
  Company  
  Other
     

Would you want to be kept informed about our offers in the future
  Yes  
  No  
     

What do you consider the most important when chosing your chalet?
  Ski region  
  position of chalet  
  Size of chalet  
  Facilities of chalet  
  Apres ski  
     

Are you planning to join us for your next skiing trip?
  Yes  
  No, if no, why not?
     

 

 

Other comments
     
Thank you very much for your time!
     
   
     
 
* This survey is not a complaint form nor will it be be processed as a complaint form